We’re an appointment-only bridal studio so we only take in a very limited number of appointments each day. Last minute cancellations and no-shows have an impact on our business and mean we sometimes have to delay appointments for other brides. We’ve made the decision to charge a £35 consultation fee, as of 1 January 2018. We want you to have the dress of your dreams for your big day, so of course this fee will be taken off the cost of any purchase made at Black Swan Bridal Studio. We really hope you understand.